Shipping

After you place an order, we will prepare the product within 3 days and send you the package within 5 days, and you can receive the package in about 20 days.
We offer international shipping and charge a flat rate shipping fee, we will calculate the shipping cost directly to your order and you will see it at checkout.
You can set a longer delivery time for items shipped internationally

After your order arrives in your country, it may be affected by customs duties, resulting in an additional fee. The seller will not bear the corresponding fee, and all costs will be borne by the buyer.

Returns 

*Return and Refund Policy* 
We accept returns under specific conditions.
*Defective or Damaged Products* : If your product has a quality defect, please contact our customer service team immediately. We are committed to resolving the issue to your satisfaction, which may include a return, refund, or replacement.
*Returns for Personal Reasons* : If you wish to return a non-defective item, you will be responsible for the round-trip shipping costs. Once we receive the item and confirm it is in new, undamaged condition, we will process your full refund promptly.

You can always contact us for any return question at [ jimai2023@gmail.com ]. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have,you shall be responsible for the round-trip shipping costs (from the origin to the destination and back).and once the return is accepted, make a separate purchase for the new item.

You can always contact us for any return question at [ jimai2023@gmail.com ].

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have,you shall be responsible for the round-trip shipping costs (from the origin to the destination and back).and once the return is accepted, make a separate purchase for the new item.